Shipping Policy

Last updated: 09/08/2026

Where We Ship

We currently ship to addresses within the United Kingdom.

Processing Time

Orders are typically processed within 1-2 business days of being placed. You'll receive a confirmation email once your order has shipped.

Delivery Times

Estimated delivery is 2-7 working days from the date your order ships. This timeframe can occasionally vary due to customs processing, courier delays, or high order volume.

Shipping Costs

• Free UK shipping on all orders
  

Delayed or Missing Orders

If your order hasn't arrived within the estimated delivery window, please contact us at aioptimised@gmail.com with your order number, and we'll investigate with our courier and keep you updated.

Incorrect Shipping Addresses

Please double-check your shipping address at checkout - we're unable to redirect packages once dispatched. If you notice an error immediately after placing your order, contact us right away at aioptimised@gmail.com and we'll do our best to update it before it ships. We're not responsible for orders delayed or lost due to an incorrect address provided at checkout.

Questions?

If you have any questions about shipping, reach out to us ataioptimised@gmail.com -we're happy to help.